Holiday Dialysis Coordination Service

In the interest of your health and safety, we only accept patients who are stable and/or have been on dialysis for at least 3 months. Your physician and the physician at the holiday dialysis center will communicate with each other and jointly determine your fitness to travel.

Our network covers most of the popular travel destinations. However, if there is no center of ours at your desired destination, we will try our best to identify and refer you to another dialysis provider

We encourage you to plan your dialysis travel at least 6 weeks in advance, but we will try our best to accommodate your urgent travel needs. Please contact us and consult your healthcare team once you have such plans.

The spread of blood borne virus infections, such as Hepatitis and to a lesser extent HIV, varies between countries. Therefore traveling abroad can increase the risk of exposure to such infections.

Before you travel, you may consult with your doctor to discuss such risks (especially your Hepatitis B immunity) and arrange vaccination, if needed. Such risks do not mean that you should not travel abroad, but you may want to take certain precautions to minimize the risk of infection.

Fresenius Kidney Care dialysis centers follow strict infection prevention and control procedures to reduce the risk of infection, but you may still be exposed to blood borne viruses during your trip if you have undergone any medical, cosmetic or dental procedures, or if you have received blood transfusions, body piercings etc. Thus, your doctor may recommend a blood test before and on your return, to monitor your immune status.

1. Holiday dialysis request form

A booking form which includes your contact details, holiday details (destination, the period of time), required dialysis time, frequency, modality, and other medical and health information.

Please read the Terms and Conditions carefully to understand your rights and obligations.

2. Patient information and data consent form

This consent form allows us to use your personal and medical data for the booking.

You may withdraw your consent at any time but in that case we would not be able to assist with the coordination of your holiday dialysis any further.

3. ‘Transfer of Care’ letter

This letter from your doctor confirms your medical stability, medical history, ability to travel, and dialysis prescription.

Our outbound holiday dialysis coordination service is free of charge. However, your selected holiday dialysis center in the destination may charge a nominal administrative fee for arranging the holiday dialysis treatments and the review of the medical record. The fee is part of the treatment fee, the amount of which will be provided to you before you confirm the booking.

The holiday dialysis treatment fee includes the dialysis treatments, consumables, and administrative fee, if any. Any additional services, such as doctor’s consultation and medication will be charged separately.

Unless the cancellation is due to medical reasons (medical proof is required), please notify us at least 14 days before the commencement of the holiday dialysis treatments for any cancellation.

Otherwise, a cancellation fee may be charged.

We do not provide such services. However, we will provide information on how to access our dialysis center, together with the treatment booking confirmation letter, which will help you to make your own transport arrangements.

Most of our clinic staff speak English and the local language. In case this arrangement does not work for you, please ensure that you have someone with you who can translate on your behalf.

You are required to settle the payment (expenses and applicable taxes included) at the selected holiday dialysis center before the first treatment commences.

Please pay in the currency quoted by the selected holiday dialysis center.

Insurance policy varies among different countries and the plan that you are in. Please check with your insurance provider to understand if your holiday dialysis treatment is covered. Also, find out what information you will need to take with you.

• Translator, if you do not understand any of the spoken languages at the holiday dialysis center
  
  
• Copies of up-to-date medical records
  
  
• Copies of the last 3 treatment records
  
  
• Latest lab test results (within 1 month of holiday dialysis treatment)
  
  
• Current dialysis prescription
  
  
• Allergy list
  
  
• Medication
  
  
• A national form of photo ID e.g. passport or driver’s license
  
  
• Advanced care directives if you have one (e.g., a living will)
  
  
• Payment for your treatment, if you have not settled the payment yet